A-Level Psychology7 definitions · 7 flashcards · 4 exam questions

Memory: Models, Types & Forgetting

Cognitive psychology examines how human memory encodes, stores, and retrieves information. This guide covers Atkinson and Shiffrin's Multi-Store Model, Baddeley and Hitch's Working Memory Model, types of long-term memory, explanations for forgetting (interference and retrieval failure), and factors affecting eyewitness testimony.

At a Glance · Core Exam Points
Short-Term Memory (STM)
A temporary store for memory holding around 7 (±2) items for up to 30 seconds, encoding mainly acoustically.
Long-Term Memory (LTM)
A potentially permanent memory store with unlimited capacity, encoding primarily semantically.
Working Memory Model
Baddeley and Hitch's model replacing the unitary STM, consisting of the central executive, phonological loop, visuo-spatial sketchpad, and episodic buffer.
Interactive Psychology Empirical Data & Cognitive Model Lab

Memory: Models, Types & Forgetting: Situational Variables & Memory Encoding Simulator

Explore how situational variables alter human behaviour in controlled experiments or test cognitive rehearsal pathways.

Select Experimental Condition:
Legitimate Authority + Prestigious Setting

Obedience to 450V: 65% (vs. 65% Baseline)

65% of participants obeyed all the way to the maximum 450V shock when the experimenter wore a grey lab coat at Yale University.

Baseline Study (Yale University Lab)65%
Run-Down Office Building (Bridgeport)47.5%
Touch Proximity (Forcing Learner's Hand onto Plate)30%
Experimenter Gives Orders by Telephone20.5%
Two Disobedient Peers (Social Support)10%
Detailed Comparison & Specification Notes

Exam notes: Multi-Store Model (MSM), Working Memory Model (WMM), Forgetting & Eyewitness Testimony

  • When comparing the Multi-Store Model (Atkinson & Shiffrin 1968) and the Working Memory Model (Baddeley & Hitch 1974), highlight that MSM treats Short-Term Memory (STM) as a single passive unitary store, whereas WMM divides STM into active, independent slave systems controlled by the Central Executive.
  • Always memorise the 3 properties (Coding, Capacity, Duration) for every store in MSM: Sensory Register (modality-specific coding, huge capacity, <0.5 sec duration: Sperling 1960); STM (acoustic coding: Baddeley 1966a, 7±2 items or 4 chunks: Jacobs/Miller, 18-30 sec duration: Peterson & Peterson 1959); LTM (semantic coding: Baddeley 1966b, unlimited capacity, up to a lifetime duration: Bahrick 1975).
  • Case Study KF (Shallice & Warrington 1970) is double-barrelled AO3 evidence: KF had damaged verbal STM (Phonological Loop) after a motorcycle accident yet intact visual STM (Visuo-Spatial Sketchpad), proving STM is not a single unitary store (refuting MSM and supporting WMM).
  • In Eyewitness Testimony (Loftus & Palmer 1974), 'smashed' produced a mean speed estimate of 40.5 mph vs 31.8 mph for 'contacted', explained by either Response-Bias (wording merely shifts how the witness reports the speed) or Substitution Explanation (the leading question permanently alters the memory trace in LTM).
Examiner Comparison Table: Multi-Store Memory Stores (Coding, Capacity, Duration & Key Studies)
Memory StoreCoding, Capacity & DurationLandmark Experimental Study
Sensory Register (Iconic / Echoic)Modality-specific (visual/auditory) · Very high capacity (millions of receptors) · < 0.5 secondsSperling (1960): 4×3 letter grid flashed for 50ms; partial report cued by tone recalled 75% vs 33% whole report
Short-Term Memory (STM)Acoustic coding · 7 ± 2 items (5-9 items / 4 chunks) · 18 to 30 seconds without rehearsalPeterson & Peterson (1959): consonant trigrams + counting backwards in 3s; 80% recall at 3s fell to <10% at 18s
Long-Term Memory (LTM)Semantic coding · Unlimited capacity · Up to a lifetime (decades)Bahrick et al. (1975): high-school yearbook recognition 90% accurate after 15 years and 70% after 48 years
Working Memory Slave SystemsPhonological Loop (2 seconds speech) · Visuo-Spatial Sketchpad (3-4 objects) · Episodic BufferBaddeley et al. (1975): dual-task interference only occurs when two tasks compete for the same slave system
Part 1 · Core Definitions

Key Concepts & Exam Definitions (7)

1
Short-Term Memory (STM)
A temporary store for memory holding around 7 (±2) items for up to 30 seconds, encoding mainly acoustically.
2
Long-Term Memory (LTM)
A potentially permanent memory store with unlimited capacity, encoding primarily semantically.
3
Working Memory Model
Baddeley and Hitch's model replacing the unitary STM, consisting of the central executive, phonological loop, visuo-spatial sketchpad, and episodic buffer.
4
Proactive Interference
When older memories interfere with the retrieval of newly learned information.
5
Cognitive Interview
A police technique for interviewing witnesses to a crime, using psychological principles to improve memory recall.
6
Proactive vs Retroactive Interference
Proactive Interference (PI) occurs when an OLD memory disrupts recall of a new memory (past-to-present, e.g. calling your new partner by your ex's name). Retroactive Interference (RI) occurs when new learning disrupts recall of an OLD memory (McGeoch & McDonald 1931: interference is strongest when the two materials are similar).
7
Context-Dependent vs State-Dependent Forgetting
According to Tulving's Encoding Specificity Principle, retrieval failure occurs when cues present at encoding are absent at recall. Godden & Baddeley (1975) showed deep-sea divers recalled 40% more words when learning and recall matched (land-land or underwater-underwater = external context); Carter & Cassaday (1998) showed the same for internal physiological state (antihistamine vs placebo).
Part 2 · Active Recall

Quick-Fire Flashcards (7)

Click any card to check the answer, then mark it as Known to track your progress.

Memory: Models, Types & Forgetting progress: 0 of 7 cards known0%
Card 1

What is the capacity of Short-Term Memory (STM)?

Click card to reveal answer, 7 ± 2 items (Miller's magic number).
Card 2

How is Long-Term Memory (LTM) primarily encoded?

Click card to reveal answer, Semantically (by meaning).
Card 3

What are the three types of LTM?

Click card to reveal answer, Episodic, Semantic, and Procedural memory.
Card 4

Which part of the Working Memory Model coordinates the sub-systems?

Click card to reveal answer, The Central Executive.
Card 5

Define Retroactive Interference.

Click card to reveal answer, When newer memories disrupt the recall of older memories.
Card 6

What are the four components of Baddeley & Hitch's Working Memory Model (including the 2000 addition)?

Click card to reveal answer, 1) Central Executive (attentional supervisor). 2) Phonological Loop (Phonological Store 'inner ear' + Articulatory Control Process 'inner voice'). 3) Visuo-Spatial Sketchpad (Visual Cache + Inner Scribe). 4) Episodic Buffer (added 2000: integrates visual, spatial, and verbal info and links to LTM).
Card 7

What are the four stages of Geiselman & Fisher's Cognitive Interview (CI)?

Click card to reveal answer, 1) Report Everything (even trivial details). 2) Reinstate the Context (mentally return to the weather, room, and emotions at the scene). 3) Reverse the Order (e.g. from end to beginning, preventing schema expectations). 4) Change Perspective (recall from another witness's viewpoint).
Up Next in A-Level Psychology
Continue revising connected topics:
Part 3 · Written Exam Practice

Exam-Style Questions & Mark Schemes (4)

Write or think through your answer first, then click Check Mark Scheme to see the exact points examiners award marks for.

  1. Q1

    Outline the role of the phonological loop in the Working Memory Model.

    Click “Check Mark Scheme” to compare your answer, The phonological loop processes auditory information. It consists of the phonological store (inner ear) which holds words heard, and the articulatory process (inner voice) which allows maintenance rehearsal.

  2. Q2

    Explain one limitation of the Multi-Store Model of memory.

    Click “Check Mark Scheme” to compare your answer, It oversimplifies STM and LTM as single, unitary stores. The Working Memory Model proved STM is complex and active, and research (e.g., Clive Wearing) shows multiple types of LTM exist.

  3. Q3

    What is state-dependent forgetting?

    Click “Check Mark Scheme” to compare your answer, A form of cue-dependent forgetting where memory retrieval fails because the individual's internal physiological or psychological state at retrieval is different from their state at encoding.

  4. Q4

    Discuss the Working Memory Model (Baddeley and Hitch, 1974). [8 marks]

    Click “Check Mark Scheme” to compare your answer, 1) AO1 (3 marks): WMM proposes STM is an active multi-component store. The Central Executive directs attention to three slave systems: the Phonological Loop (processes auditory info via the phonological store and articulatory control process), the Visuo-Spatial Sketchpad (processes visual and spatial info via the visual cache and inner scribe), and the Episodic Buffer (integrates multimodal info and links to LTM). 2) AO3 Clinical Support (2 marks): Shallice & Warrington (1970) studied patient KF, whose verbal STM was severely impaired while visual STM remained intact, proving separate verbal and visual stores exist. 3) AO3 Dual-Task Support (2 marks): Baddeley (1975) showed participants struggled to perform two visual tasks simultaneously but easily performed one visual and one verbal task together, supporting separate slave systems with limited capacity. 4) AO3 Limitation (1 mark): Even Baddeley (2003) admitted the Central Executive is 'the most important but least understood component' (essentially a vague homunculus).

Part 4 · Quick Exam Answers

Common Exam Questions (3)

What is the Multi-Store Model of Memory?

Atkinson and Shiffrin (1968) proposed that memory consists of three separate structural stores: the sensory register, short-term memory (STM), and long-term memory (LTM), with information passing linearly between them via attention and rehearsal.

What is the difference between semantic and episodic memory?

Semantic memory is a store of shared factual knowledge about the world and word meanings, detached from personal context. Episodic memory stores personal, time-stamped experiences of specific events from an individual's life.

What causes forgetting according to interference theory?

Interference theory states that forgetting in long-term memory occurs when two similar sets of information disrupt each other: proactive interference happens when older memories disrupt the recall of new information, whereas retroactive interference happens when new learning disrupts older memories.

Custom Revision Builder

Need more questions on Memory: Models, Types & Forgetting, or want to organise your own notes?

Type a specific exam question you are stuck on, pick one of the prompts below, or paste your class notes to build a custom set of flashcards and practice questions on this page.

Free · No sign-up required · Generates inline on this page
Upload a photo of your notes →

Related study guides

Browse study guides by subject

View all 210 study guides →